Sales & Operations Planning (S&OP) Training Course |Smart

Overview

Why Attend

The Demand Forecasting And Sales Planning Training Course by This course is designed to equip professionals with the knowledge and practical skills required to improve Demand Forecasting accuracy and align sales planning with business objectives. As part of the Logistics and Supply Chain Training Courses, this programme focuses on developing reliable forecasting processes, improving collaboration across departments, and supporting data-driven decision-making through effective demand planning strategies.

Participants will learn how to apply modern forecasting models, integrate S&OP (Sales and Operations Planning) processes, leverage business analytics, and optimise inventory planning. The course combines practical techniques, forecasting tools, and real-world case studies to help organisations improve customer service, reduce inventory costs, and enhance supply chain performance.

Course Objectives

By the end of the course, participants will be able to:

Upon completing this course, participants will be able to:

Understand the principles and importance of Demand Forecasting.
Develop effective demand planning strategies.
Apply quantitative and qualitative forecasting models.
Integrate forecasting into the S&OP process.
Use business analytics to improve forecasting accuracy.
Optimise inventory planning based on demand forecasts.
Measure and improve forecast performance using KPIs.
Reduce supply chain uncertainty and inventory risks.
Strengthen collaboration between sales, operations, and supply chain teams.
Support strategic business planning with accurate demand forecasts.

Target Audience

This course is suitable for:

Demand planners
Supply chain managers
Sales planning professionals
Procurement and purchasing managers
Inventory and warehouse managers
Operations managers
Production planning specialists
Logistics professionals
Business analysts
Professionals responsible for forecasting and supply chain planning

Course Outline

Module 1: Fundamentals of Demand Forecasting

Principles of Demand Forecasting
Forecasting objectives and business value
Types of demand
Forecasting challenges

Module 2: Demand Planning Process

Developing effective demand planning strategies
Demand data collection
Sales and market analysis
Collaborative planning

Module 3: Forecasting Models and Techniques

Qualitative forecasting models
Quantitative forecasting methods
Time series forecasting
Causal forecasting techniques

Module 4: Sales and Operations Planning (S&OP)

Introduction to S&OP
Cross-functional planning
Balancing demand and supply
Executive decision-making

Module 5: Forecast Analytics and Data Management

Using business analytics
Data quality and validation
Forecast accuracy measurement
Performance dashboards

Module 6: Inventory Planning and Forecast Integration

Forecast-driven inventory planning
Safety stock optimisation
Replenishment planning
Inventory performance metrics

Module 7: Technology and Forecasting Tools

Digital forecasting platforms
ERP integration
AI and predictive analytics
Forecast automation

Module 8: Forecast Performance Management

Forecast error analysis
Key forecasting KPIs
Continuous improvement techniques
Reporting and review processes

Module 9: Risk Management in Demand Planning

Managing demand uncertainty
Scenario planning
Supply chain risk mitigation
Contingency planning

Module 10: Best Practices in Demand Forecasting

Industry best practices
Integrated business planning
Continuous forecasting improvement
Case studies and practical applications

Schedule & Fees

2026 Schedule & Fees

11 - 15 Oct, 2026

English

Per participant USD 2,900

11 - 15 Oct, 2026

Arabic

Per participant USD 2,900

1 - 5 Nov, 2026

English

Per participant USD 2,900

1 - 5 Nov, 2026

Arabic

Per participant USD 2,900

2027 Schedule & Fees

10 - 14 Jan, 2027

English

Per participant USD 2,900

10 - 14 Jan, 2027

Arabic

Per participant USD 2,900

31 Jan - 4 Feb, 2027

English

Per participant USD 2,900

31 Jan - 4 Feb, 2027

Arabic

Per participant USD 2,900

11 - 15 Apr, 2027

English

Per participant USD 2,900

11 - 15 Apr, 2027

Arabic

Per participant USD 2,900

2 - 6 May, 2027

English

Per participant USD 2,900

2 - 6 May, 2027

Arabic

Per participant USD 2,900

11 - 15 Jul, 2027

English

Per participant USD 2,900

11 - 15 Jul, 2027

Arabic

Per participant USD 2,900

1 - 5 Aug, 2027

English

Per participant USD 2,900

1 - 5 Aug, 2027

Arabic

Per participant USD 2,900

10 - 14 Oct, 2027

English

Per participant USD 2,900

10 - 14 Oct, 2027

Arabic

Per participant USD 2,900

31 Oct - 4 Nov, 2027

English

Per participant USD 2,900

31 Oct - 4 Nov, 2027

Arabic

Per participant USD 2,900