The aim of this workshop is to provide participants with the knowledge, skills and competencies required to become results based leaders. Results based leaders are modern day, value adding managers equipped with the competencies necessary to contribute to their organizations' key result areas. The course also highlights the fundamental role of the manager/leader in inspiring, motivating, engaging, and boosting the productivity of team members. Furthermore, the course addresses the correlation between emotional intelligence competencies, leadership styles, organizational climate and bottom line results.
Course Methodology
The course features the use of team activities, group discussions, as well as group debriefs. A self assessment aimed at helping participants discover their leadership profiles is also used.
Course Objectives
By the end of the course, participants will be able to:
Identify the attributes and competencies of results based leaders
Build and lead a team to achieve planned organizational objectives
Motivate and engage employees through the application of hands on leadership processes
Link and align departmental and individual performance to organizational goals
Apply the eight leadership communication styles for improving employee moral and performance
Demonstrate how emotionally intelligent results based leaders influence the organizational climate and bottom line results
Build the talent difference
Target Audience
All individuals who strive to introduce a culture of achievement within their organizations. This applies to those who have the responsibility of leading others and managing their performance including executive managers, division directors, department heads, section heads, supervisors and team leaders.
Target Competencies
Leading and managing people
Verbal and non verbal communication
Listening
Inspiring individuals and groups
Influencing others
Results orientation
Course Outline
Results based leadership: A manager’s challenge
Leadership and management: vital complementary roles
The organizational pyramid of bottom line results
Aligning business results with departmental results and individual results
From vision and mission to key result areas, key performance indicators and balanced scorecard
A formula for results based leadership: attributes times results
The five practices of results oriented leaders
Roles and competencies of results based leaders
Flying in V formation
The V formation
Modern day definition of management
The managerial grid
Situational leadership
Maturity level of the group
Maturity levels and leadership styles
Leadership behavior: directive or supportive
Motivating and engaging employees for exceptional results
Motivation is made up of two words, not one
The Spitzer's eight motivational desires
Applying the eight motivational desires model for optimal results
Motivators not satisfiers
Engaging employees and boosting productivity
Definition of engagement
Organizational cost of disengagement
Culture of engagement
Initiatives to increase motivation and engagement
The ROI of employee engagement
Managing individual results through effective performance management