HR Skills for Line Managers and Supervisors Training |Smart

Overview

Why Attend

The HR Skills for Line Managers and Supervisors Training Course develops practical HR Skills for Line Managers who manage employees, teams, performance, workplace relationships, and day-to-day people responsibilities. The programme is part of Human Resources Training Courses and focuses on people management, employee relations, leadership, and effective workforce practices within managerial and supervisory roles.

Participants learn how to apply practical performance management, support employee development, handle workplace concerns, and use coaching employees techniques to improve individual and team performance. The course connects HR responsibilities with leadership practices, employee communication, workplace policies, conflict management, feedback, motivation, and performance improvement, enabling line managers and supervisors to manage people with greater consistency and confidence.

Course Objectives

By the end of the course, participants will be able to:

Develop essential HR Skills for Line Managers and supervisors.
Understand the responsibilities of managers in effective people management.
Strengthen employee relations and workplace communication.
Develop practical leadership capabilities for managing teams.
Apply effective performance management techniques.
Improve skills for setting objectives and providing performance feedback.
Develop effective approaches to coaching employees.
Handle employee concerns, grievances, and workplace conflicts appropriately.
Support employee development and career progression.
Apply fair and consistent HR practices within management responsibilities.
Improve employee motivation, engagement, and team performance.
Work effectively with HR departments on employee-related matters.

Target Audience

Line Managers
Supervisors and Team Supervisors
Department Managers
Team Leaders
First-Line Managers
Operations Managers
Project Managers with people-management responsibilities
Newly Appointed Managers and Supervisors
Middle Managers
Business Unit Managers
Professionals transitioning into management roles
Managers responsible for employee performance and development

Course Outline

Module 1: Foundations of HR Skills for Line Managers

Role of line managers in HR
Core HR Skills for Line Managers
Managerial responsibilities throughout the employee lifecycle
Working effectively with HR professionals
Applying HR policies within teams
Ethical and professional people management

Module 2: People Management Essentials

Principles of effective people management
Understanding employee needs and expectations
Building productive manager-employee relationships
Delegation and task allocation
Employee motivation and engagement
Creating supportive and productive teams

Module 3: Employee Relations and Workplace Communication

Principles of employee relations
Building positive workplace relationships
Effective manager-employee communication
Handling employee concerns and complaints
Managing workplace disagreements
Escalating complex employee relations matters to HR

Module 4: Leadership for Managers and Supervisors

Principles of effective leadership
Leadership styles and workplace situations
Building trust and credibility
Team communication and collaboration
Decision-making and accountability
Leading diverse teams effectively

Module 5: Performance Management and Feedback

Principles of performance management
Setting clear performance objectives
Monitoring employee performance
Conducting effective performance discussions
Giving constructive feedback
Managing underperformance and improvement plans

Module 6: Coaching Employees and Development

Principles of coaching employees
Coaching versus directing and instructing
Asking effective coaching questions
Active listening and developmental feedback
Identifying employee development needs
Supporting continuous employee improvement

Module 7: Employee Motivation, Conflict, and Workplace Issues

Understanding employee motivation
Recognising signs of disengagement
Managing workplace conflict
Handling difficult conversations
Supporting employee wellbeing and engagement
Maintaining professional boundaries and appropriate escalation

Module 8: Applying HR Skills in Daily Management

Integrating HR Skills for Line Managers into daily leadership
Applying HR policies consistently
Managing performance and employee relations cases
Collaborating with HR departments
Developing practical people-management action plans
Measuring team performance and management effectiveness

Schedule & Fees

2026 Schedule & Fees

4 - 8 Oct, 2026

English

Per participant USD 2,900

4 - 8 Oct, 2026

Arabic

Per participant USD 2,900

1 - 5 Nov, 2026

English

Per participant USD 2,900

1 - 5 Nov, 2026

Arabic

Per participant USD 2,900

2027 Schedule & Fees

3 - 7 Jan, 2027

English

Per participant USD 2,900

3 - 7 Jan, 2027

Arabic

Per participant USD 2,900

31 Jan - 4 Feb, 2027

English

Per participant USD 2,900

31 Jan - 4 Feb, 2027

Arabic

Per participant USD 2,900

4 - 8 Apr, 2027

English

Per participant USD 2,900

4 - 8 Apr, 2027

Arabic

Per participant USD 2,900

2 - 6 May, 2027

English

Per participant USD 2,900

2 - 6 May, 2027

Arabic

Per participant USD 2,900

4 - 8 Jul, 2027

English

Per participant USD 2,900

4 - 8 Jul, 2027

Arabic

Per participant USD 2,900

1 - 5 Aug, 2027

English

Per participant USD 2,900

1 - 5 Aug, 2027

Arabic

Per participant USD 2,900

3 - 7 Oct, 2027

English

Per participant USD 2,900

3 - 7 Oct, 2027

Arabic

Per participant USD 2,900

31 Oct - 4 Nov, 2027

English

Per participant USD 2,900

31 Oct - 4 Nov, 2027

Arabic

Per participant USD 2,900