Even the best laid plans and strategies can fail if the team driving the plan is not well developed. Developing high performing teams takes time, effort and a deep understanding of the dynamics of effective teams. This course helps team members and team leaders understand how to create and be part of a cohesive unit aligned to achieving results.
Course Methodology
This course relies on the use of psychometrics aimed at helping participants learn their preferred styles in leading and communicating with others. The course also features the use of a number of case studies, practical exercises and presentations by participants, followed by group discussions.
Course Objectives
By the end of the course, participants will be able to:
Distinguish between groups and teams and list the major characteristics of effective teams
Identify team strengths and blind spots after analyzing team members’ personal styles and preferences
Use individual differences of team members as a gate to higher team performance
Make decisions by consensus through participation in a number of team building activities
Describe effective team members' behaviors and communication patterns
Lead a team successfully and help it reach its potential
Target Audience
Managers, supervisors and staff whose job involves building teams as well as working in teams.
Target Competencies
Relating to others
Communication
Teamwork
Collaboration
Decision making
Group problem solving
Self awareness
Course Outline
Teamwork definitions and personal styles
Myths about teamwork
21st century teamwork definitions
The concept of synergy
Characteristics of high performing teams
Overview of the DiSC behavioral tool
The 4 behavioral personality styles in the DiSC model
Personal development profile
Team personal styles
High performance team building process
Five steps of the team building process
Defining goals
Agreeing on strategies
Defining team roles
Motivating team members
Assessing team performance
The Belbin type indicator
Belbin's 9 team roles
Team dynamics
Team development stages
Forming stage
Storming stage
Norming stage
Performing stage
Adjourning stage
Team problem solving
Factors shaping team performance
Phases of team problem solving
Team decision making
Building consensus
Consensus requirements
Identifying effective team communication and behavior