Visions and goals are achieved when tasks are understood, priorities are established and deadlines are properly set. This course is designed to help participants develop the right capabilities to manage tasks, evaluate and establish the right priorities, and schedule activities based on clearly established deadlines. The course covers different methods and techniques to encourage task ownership while coordinating with other team members. It also covers how to influence those around us by properly setting expectations and seeing tasks through to successful completion.
Course Methodology
The course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments.
Course Objectives
By the end of the course, participants will be able to:
Explain the link between strategic planning and task accomplishment
Describe task objectives, constraints and stakeholders
Set task priorities and deadlines
Improve task outcomes when working in groups and teams
Communicate, justify and persuade others when it comes to changes to task assignments
Target Audience
This course targets professionals, from all industries, who want to acquire essential skills to create and develop an effective and efficient workplace environment. It is designed for team leaders, supervisors, managers and section heads who are interested in improving their personal productivity or that of the people they manage or work with, whether on a project or within a department. The course also serves as a solid foundation for those who are keen on assuming a supervisory or managerial role as the next step in their career.
Target Competencies
Self management
Goal setting
Scheduling
Task management
Conflict management
Communication
Motivation
Dealing with change
Course Outline
Introduction to tasks in a business environment
Role of self-management in managing tasks
Overview of task management
The task PTTR lifecycle
Task management principles
Task management and the business environment
Organizational perspective on work accomplishment
Building value mindset in every task
Impact of company strategy on task management
Role of organizational structures in getting tasks done
Importance of planning in task management
Managerial functions and tasks
Task management skills
Dealing with task constraints
Goals, objectives and tasks
From SMART objectives to SMART tasks
Scopes of work and task assignments
Identifying and managing task stakeholders
Task related risks
Setting task priorities and deadlines
How we deal with tasks - an assessment
Task management and work
Planning, scheduling and meeting deadlines
Task management and the development of priorities
Managing meetings, e-mails, and interruptions
‘To do’ lists and managing priorities
Time wasters, procrastination and immediate demands